This Privacy Policy explains how Nuru Volt collects, uses and protects information you share through our website, calculator, quote forms and WhatsApp enquiries.
When you request a quote or use our calculator, we may collect your name, phone number, email address, property location, property type, appliance details, backup requirements, Kenya Power bill, token history, monthly spend or usage details you choose to share.
We use this information to estimate your system size, prepare quotes, respond to enquiries, arrange site surveys, provide installation support and follow up about your request. We do not sell your personal data to third parties.
If you share a Kenya Power bill, token history or usage screenshot, we use it only to help estimate your power usage and system requirements.
We keep your information secure and only for as long as needed to respond to your enquiry, provide a quote, support an installation or meet business/legal record needs.
We may share limited information with trusted installers, technicians or suppliers only where needed to assess, quote, install or support your system.
You can ask us to update, correct or delete your information by contacting us. We will respond to reasonable requests in line with applicable data protection requirements.
Our website may use basic analytics to understand visits, page views and enquiries so we can improve the website and services.
Questions about this policy can be sent to hello@nuruvolt.com or WhatsApp +254 777 177 777.